Terms and privacy
Free check
The free AI crawler check fetches public pages of the URL you submit (robots.txt, llms.txt, sitemap and the page itself, including requests with published AI-crawler user-agents). We don't save the sites you check or write them to logs. Results are automated and provided as-is. Rate-limiting of the checker is described in the privacy notice below.
AI crawler fix pack
The paid pack is not currently available. The free check remains available at no charge. If you previously purchased a pack, we still email it to the address used at checkout, run one verification re-run when you reply after applying the changes, and the refund and withdrawal terms below still apply. We never need access to your site. You're responsible for applying the changes; test them before going live.
If you purchased a pack and the free check found nothing to fix, or we don't deliver within 2 business days, you get a full refund: reply to the delivery email or write to northlab.research@outlook.com. This commercial refund is in addition to your statutory withdrawal right.
Complaints: write to the same email address.
Right of withdrawal
If you are a consumer, you have 14 calendar days to withdraw from the fix-pack contract, without giving a reason. The period starts on the day the contract is concluded. To withdraw, send a clear statement to northlab.research@outlook.com before the period ends (you may use the model form below). We will confirm receipt.
If you previously purchased a pack, these rules still apply. Because the pack is prepared and emailed within 2 business days, work only starts early if you first gave the two confirmations on the order page: (1) your express request that we start preparing and deliver the pack without waiting for the 14-day period to end; and (2) your acknowledgement that, once the pack has been fully performed and delivered, you lose the 14-day right of withdrawal for this service. If you withdraw after asking us to start but before the pack has been fully delivered, you may have to pay an amount proportional to the work already carried out up to the time you told us you were withdrawing.
Model withdrawal form
You may copy and email the following form (official Spanish model, and an English version). Only send it if you wish to withdraw.
Modelo de formulario de desistimiento
A la atención de Northlab Research, northlab.research@outlook.com:
Por la presente le comunico/comunicamos (*) que desisto/desistimos (*) de mi/nuestro (*) contrato de prestación del siguiente servicio (*): paquete de correcciones para rastreadores de IA (AI crawler fix pack).
Pedido el / recibido el (*): ________
Nombre del consumidor y usuario: ________
Domicilio del consumidor y usuario: ________
Fecha: ________
Firma del consumidor y usuario (solo si el presente formulario se presenta en papel): ________
(*) Táchese lo que no proceda.
Model withdrawal form (English)
To Northlab Research, northlab.research@outlook.com:
I/We (*) hereby give notice that I/we (*) withdraw from my/our (*) contract for the provision of the following service (*): AI crawler fix pack.
Ordered on / received on (*): ________
Name of consumer(s): ________
Address of consumer(s): ________
Date: ________
Signature of consumer(s) (only if this form is notified on paper): ________
(*) Delete as appropriate.
Privacy notice
Controller
The controller for personal data processed through this site is Northlab Research. Contact: northlab.research@outlook.com.
Free checker: in-memory IP rate-limit counter
When you run the free check, we record your IP address and the times of your checks in an in-memory counter on the server that hosts this site. This is so we can apply a limit of 10 checks per hour per IP and reduce abuse of the free tool (including a separate global ceiling on total checks per hour).
- Legal basis: our legitimate interest (Article 6(1)(f) GDPR) in keeping the free checker available and protecting it against abuse. That interest is limited to short-lived rate limiting; we do not use the IP to identify you, profile you, or send marketing.
- Retention: the IP and timestamps are held only in the server's memory, never written to disk or to our logs. They are cleared about an hour after your last check, or sooner if the service restarts. Expired entries are purged at least every five minutes.
- Recipients and transfers: we do not sell this data, share it with third parties, or use it for marketing. It is processed only on the server that hosts this site, to operate the rate limit.
Separately, the checker fetches the public URL you submit in order to produce the result. We don't save the sites you check or write them to logs.
Fix-pack orders
If you have purchased a fix pack, we keep the checkout email and the site URL you provide so we can deliver the pack, run the verification re-run, and handle withdrawal or refund requests. The legal basis is performance of the contract (Article 6(1)(b) GDPR). Payment card data is processed by Stripe. Stripe's processing is described in Stripe's own privacy notice. We don't sell buyer data or send marketing email.
Your rights
You may request access to your personal data, rectification, erasure, restriction of processing, and, where applicable, data portability. You may also object to processing based on legitimate interest, including the IP rate-limit counter. To exercise these rights, email northlab.research@outlook.com.
You have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos, AEPD), www.aepd.es.
Contact: northlab.research@outlook.com